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Operator-led AI · Atlantic Canada

AI for owner-operators. Heavy lifting, lightly done.

We're not pitching from the outside. We're operators who happen to know AI - and we sit on your side of the table. Fixed price. Fixed timeline. No meter running.

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No deck. No pitch. Twelve good questions and an honest answer.

What we build

Three core services. One F.R.I.D.A.Y running underneath every one.

Every service is a fixed-fee, fixed-timeline build. We design, deploy, train your team, and stay on monthly to run, monitor, and improve it. Start with one. Add more as you scale.

F.R.I.D.A.Y - the AI orchestrator at IronFeather
The differentiator
F.R.I.D.A.Y
Orchestrator · Brain · Single thread

Anyone can buy the tools. Nobody else gives you F.R.I.D.A.Y

Every service below could be cobbled together from DIY software - a phone bot, an inbox plugin, a bookkeeping app. What you can't buy off the shelf is the AI running underneath all of them. F.R.I.D.A.Y is the same AI across your phones, your inbox, and your books - with persistent context, so the receptionist already knows what's in the inbox, the inbox already knows what's in the books, and your morning brief already knows everything.

F.R.I.D.A.Y - Forever Right-hand · Intelligently Driven · Always Yours
One brain
Across phones, inbox, books - not three vendors that don't talk to each other.
Persistent context
She remembers your customers, your suppliers, your patterns - every call gets sharper.
No turnover
She doesn't quit, drift, or re-train. Tools change; the brain stays.

Numa runs a phone bot. Bench runs bookkeeping. Athena runs human VAs. None of them give you a single AI that knows your whole operation. We do.

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Available

AI Receptionist

24/7 voice agent that books appointments, answers FAQs, captures leads, and sends secure payment links for deposits. After-hours or full coverage. White-labeled under your brand.

Built for spas, salons, restaurants, mechanic shops - and any business taking calls. 90%+ call containment, 95%+ booking accuracy (SLA-backed).

After-hours Starting at $899/mo per location
Full coverage Starting at $1,299/mo per location

Setup: starting at $2,500

Dogfooded daily

Friday EA

Inbox triage, pre-drafted replies, calendar coordination, and your 8 AM + 8 PM brief - all run by one AI that knows your business. The chief of staff we built for ourselves, now built for you.

60–80% of your inbox handled before you open it. Nothing falls through.

Monthly Starting at $799/mo

Setup: starting at $1,500 (waived on 12-mo prepay)

Available · proven

Books Ready

Monthly bookkeeping package - receipts captured, bank statements reconciled, everything CPA-ready by the 5th. We get your books ready. We don't replace your accountant.

Tax time becomes a 1-hour review, not a 3-week scramble.

Monthly Starting at $399/mo

Setup: starting at $1,000 (waived on 12-mo prepay)

The Operator Stack · best value

All three. One F.R.I.D.A.Y One bill.

Receptionist + Friday EA + Books Ready. The same AI runs your phones, your inbox, and your books - with persistent context across all three. One vendor. One point of contact.

Single location
$1,899/mo
Save 24% vs. à la carte
3+ locations
$1,599/loc/mo
Save 36% vs. à la carte

Setup: starting at $4,000 (waived on 12-mo prepay)

Add-on

Payroll

Weekly payroll data entry, sick/vacation/stat holiday tracking, tip reporting, T4/ROE coordination via Wagepoint or Rise. Closes the loop with Books Ready.

Add-on +$299/mo
Add-on

Bilingual EN/FR

French-language voice handling on Receptionist and bilingual reply drafting in Friday EA. For operators serving Atlantic Canada's francophone customers.

Per location +$200/mo

Every engagement is fixed-fee, no hourly billing, 90-day initial commitment then month-to-month. You own the systems we build. Pricing scales transparently with volume and number of locations.

How it works

Four steps. No surprises.

Weekly Friday check-ins. If anything changes, we tell you before we change it.

  1. 01

    Discover

    A 30-minute call (we'll go to 60 if it's going well). We ask, you talk. We leave a 1-page memo with three specific opportunities and ROI estimates.

    Free.

  2. 02

    Design

    Together we pick the service. We write a 2-page Statement of Work - what gets built, by when, for what price. You sign.

  3. 03

    Build

    We build, integrate, and test over 2–4 weeks. Weekly check-in calls. No surprises.

  4. 04

    Run & Improve

    We train your team and run the system for you - monitoring, tuning, and adding new capabilities as your business grows. F.R.I.D.A.Y stays the brain underneath, every month.

Why us

We've sat in your chair.

Twenty years across commercial property management, hospitality, and restaurants. We know the difference between a tool that helps and a tool that's another thing on the to-do list.

  • Operator-led

    We've run the businesses we now build for. Spas, restaurants, property portfolios. We don't guess at the workflow - we've lived it.

  • Fixed pricing

    You know the cost before we start. No hourly billing, no meter running, no scope-creep invoices at the end of the month.

  • Principal-led delivery

    The people who designed your build are the people building it. No junior account exec. No offshore handoff.

  • Local + accountable

    Atlantic Canada-based. We pick up the phone. We show up. If something breaks, we own it.

Code of Conduct

The rules of engagement.

This isn't a legal document. It's a partnership document. Read it before we start, and we'll both know exactly where we stand.

What we build

AI that helps your business operate better:

  • · Answering customer calls, emails, and messages on your behalf
  • · Summarizing, routing, and triaging information you'd otherwise drown in
  • · Pulling insights out of data you already have but never have time to read
  • · Automating repetitive admin so your team can focus on the work that pays
  • · Capturing leads, following up, giving you a clean morning brief

What we won't do

We'll politely decline, no matter how the request is dressed up:

  • · Legal, medical, or individual financial advice. We surface and summarize - your professionals still sign off.
  • · Individual HR decisions. AI is a poor substitute when someone's livelihood is at stake.
  • · Anything illegal. Full stop.
  • · Impersonation without consent. No cloning voices, faces, or writing styles without written agreement.
  • · Third-party PII you don't have rights to.
  • · Competitor data we shouldn't have. Even if it would be useful.

How we work together

  • · One business per engagement. Multiple businesses = multiple engagements. Happily.
  • · Conversations and outputs are logged. You always have access to your own data.
  • · We may decline a service. A "no" up front beats a bad build later.
  • · Abuse ends the engagement. We refund unused retainer time and walk away cleanly.

What you can expect from us

  • · Honest about what AI can and can't do. No magic.
  • · We show our work. You can run it without us.
  • · We protect your data like it's ours.
  • · We pick up the phone.

If any of this is unclear, raise it on the discovery call. We'd rather walk through a hard question now than have a misalignment six weeks in.

About IronFeather

Operator-led. Atlantic Canada-based. Earning trust one service at a time.

IronFeather AI is built by operators - twenty years across commercial property management, hospitality, and restaurants - paired with F.R.I.D.A.Y, the AI partner who handles the heavy lifting behind the scenes.

We're founder-led and early-stage. Every service we ship right now becomes a case study. That means early customers get principal-level attention and a pricing posture that reflects we're earning trust, not coasting on it.

If you want a polished agency with fifty logos on the wall, we're not that - yet. If you want operators who'll actually pick up the phone and own the outcome, you're in the right place.

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